Privacy Policy
At Scientific Financial Systems, we value the privacy and security of your personal data. Read our Privacy Policy to learn more about the measures we take to protect your information and how you can control it. We strive to ensure that your experience with us is safe.
Introduction
At Scientific Financial Systems (SFS), we value and protect the privacy of our users’ personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the rights and choices available to our users.
Information Collection and Use
SFS collects personal information when a user creates an account, uses our services, or communicates with us. This may include the user’s name, email address, telephone number, and payment information. We use this information to:
- Provide and improve our services
- Communicate with the user
- Fulfill transactions
- Respond to inquiries
- Provide information about our services
- Complete surveys
- Distribute downloadable content
- Register users for sales or marketing events
When using SFS services, such as our Quotient application, all user data remains in the Customer’s Snowflake account and is not accessible by SFS employees or any third parties.
Data Retention and Protection
SFS implements appropriate technical and organizational measures to protect personal information against unauthorized or unlawful processing and accidental loss, damage, or destruction. We retain personal information only as long as necessary to:
- Provide our services
- Fulfill requested transactions
- Comply with legal obligations
Sharing of Information
SFS does not sell or rent personal information to third parties. We may share de-identified information with third-party service providers to support our services.
User Rights and Choices
SFS provides users with control over their personal information by allowing them to update or delete account information and preferences at any time.
Communications with SFS
When communicating with SFS, we may collect the user’s name, title, company name, audio transcripts, and other information provided during chats, emails, or calls.
Service Usage
When using our services, we automatically collect usage data related to the performance and configuration of our services, and our customers’ and their Authorized Users’ consumption, use, and interaction with the services. Usage data does not include personal information.
Changes to This Privacy Policy
SFS may update this Privacy Policy from time to time to reflect changes in our privacy practices. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].
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